Refund Policy

Cancellation, No Show, and Early Departure

The refund policy will take effect as of the day this email is received and should be used for all cancellations. The refund policy is as follows, with a minimum cancellation amount of Rs. 3000 or 4% of the package rate (whichever is larger) plus cancellation/retention fees in accordance with the specific hotel/houseboat/vehicle policy. Upon receiving an email, all refund requests will be processed within two weeks.


  • Above 30 days – 70% of the package rate
  • 29 to 8 days – 50% of the package rate
  • Less than 7 days or no show – NO REFUND

We make every effort to cancel all subsequent bookings in the event of an early departure due to any unforeseen circumstances, and any refund will only be based on the amount that may be recovered from unused services. We will help you as much as we can, but we accept no liability for this reimbursement.

Wall of Love - Our Customer Stories!

We will pick you up from the spot of your arrival. Thereafter, you will be our esteemed guest till you depart for your home town.

If you have opted for a fresh-up, you will be provided with the facility along with complementary South Indian Breakfast. Then you will be briefed about the itinerary and allied matters, in our corporate office. Now, you are all set to start your trip with a rejuvenated and fresh mind.

Houseboat is one of the iconic and most sought after experience in Kerala. Staying or cruising in a houseboat is as safe as travelling by any other vessel or mode of transportation.

These traditional boat houses have been transformed in to luxurious floating accommodation, offering a unique way to explore the scenic backwaters and the village life around the locality. Made primarily of wood, bamboo and coir, maintaining traditional aesthetics, houseboats are quipped with modern amenities like air-conditioned bedrooms, attached bathrooms, dining areas etc. Also, all meals are served on board.

Houseboats are categorized into Deluxe, Luxury and Premium classes. Deluxe houseboats will have very basic amenities. While booking a tour with us, you can ask our executive for a premium or luxury houseboat especially during the summer season, for better experience.

Yes. All of our packages include pick up service from the airport/railway station/ bus station.

Kerala is a destination, where the season never ends! September to February is generally called the tourist season in Kerala. March to May is summer, and June - August is the monsoon season. Kerala Monsoon is very special, and it is truly suitable for Honeymoon and Ayurveda.

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